Ordering & Delivery
Placing your Order
So that we can include your order in our roasting totals, invoice you and dispatch efficiently, it is important that we receive your order through this web portal. Please avoid emailing, phoning or texting members of the team with your order; we may not be able to get your order into the system in time.
If you’re having trouble logging in, refer to our tips here or contact us for assistance at wholesale@sevenseeds.com.au
Roast to Order
This guarantees the freshest quality for service in your cafe. We roast Monday, Wednesday and Friday. To be included in the day’s roast, we must have received your orders through this portal before 7:30am that day.
This does mean that we’re roasting to fill orders and not holding on to a load of excess beans that may go to waste. Getting your orders in on time guarantees your supply; we may not have leftovers to fill late orders.
Ordering & Delivery Schedule
If you are… a Local Van Delivery customer
|
Your Delivery Day is: |
Place Your Order: |
Coffee is Roasted: |
|
Tuesday, Wednesday |
Before 7:30am Monday |
Monday |
|
Thursday, Friday |
Before 7:30am Wednesday |
Wednesday |
If you are… a Freight customer
|
If You Place Your Order: |
Coffee is Roasted: |
Order is Dispatched: |
|
Before 7:30am Friday |
Friday |
Monday |
|
Before 7:30am Monday |
Monday |
Tuesday |
|
Before 7:30am Wednesday |
Wednesday |
Thursday |
Freight customers are welcome to place their orders at any time, understanding that it will be included in the next roast day. We strongly encourage you to aim for the Monday or Tuesday dispatch for best chance of delivery before the weekend.
If you are… a Roastery Pick Up customer
|
You’re Picking Up On: |
Place Your Order: |
Coffee is Roasted: |
|
Tuesday, Wednesday |
Before 7:30am Monday |
Monday |
|
Thursday, Friday |
Before 7:30am Wednesday |
Wednesday |
|
Monday |
Before 7:30am Friday |
Friday |
Freight Charges
Local Van Deliveries:
- Orders less than $200 = $11
- Orders over $200 = Free
Freight, Melbourne Metro:
- Orders less than $650 = $11
- Orders over $650 = Free
Freight, Domestic:
- Orders less than $650 = $15
- Orders over $650 = Free
International Accounts
Orders are dispatched via DHL Express on the same roast & dispatch schedule as our domestic Freight customers. Import fees and taxes are the responsibility of the receiver; we recommend seeking this information from your border/import body.
Freight charges for International shipments are calculated by DHL based on the weight of the order and destination location.